Privacy & Data Protection

Privacy Policy

1. Introduction

This Privacy Policy explains how I collect, use, store and protect personal information when you visit my website, contact me, purchase a digital product, enrol in a course, join a membership or community, register for a webinar, book a service consultation, or use any other digital offering available through my Graphy platform.

For this Policy, "I", "me" and "my" refer to Paneendra Pani, operating this personal freelance portfolio and its associated digital offerings. "You" and "your" refer to visitors, customers, learners, subscribers, members, clients and other users of the platform.

2. Information I May Collect

Depending on how you interact with my website and services, I may collect information that you voluntarily provide or information generated through normal platform use.

  • Your name and email address.
  • Your mobile or contact number when you provide it.
  • Account, registration and profile information.
  • Course, product, membership, webinar or booking information.
  • Service enquiries, project requirements and communication history.
  • Payment and transaction references provided by payment providers.
  • Feedback, reviews, testimonials, messages and support requests.
  • Technical information such as browser, device and basic usage data where available through the platform or enabled services.

3. How Information Is Collected

Information may be collected when you register, purchase a course or digital product, subscribe to a membership, join a community, book a consultation, submit a form, contact me, attend a webinar, request support, or otherwise interact with my website and digital services. Some technical information may also be collected automatically through the Graphy platform, cookies or similar technologies where enabled.

4. How I Use Your Information

  • To create and manage accounts and user access.
  • To process purchases, enrolments, bookings and subscriptions.
  • To provide courses, digital products, resources and other purchased content.
  • To provide freelance services, consultations and project support.
  • To send purchase confirmations, access details and important service communications.
  • To respond to enquiries, support requests and project communications.
  • To maintain records relating to purchases, services and transactions.
  • To improve website functionality, content, security and user experience.
  • To prevent fraud, misuse, unauthorised access and other security issues.
  • To comply with applicable legal, tax, accounting and regulatory requirements.

5. Courses, Digital Products, Memberships & Communities

My platform may provide courses, digital products, ready-made resources, digital bundles, memberships, communities, webinars, masterclasses and other digital offerings. Information associated with these activities may be processed to provide access, manage enrolments, deliver content, maintain purchase records and provide customer support.

6. Service Consultations & Freelance Projects

When you contact me regarding website design, development, digital marketing, SEO, social media, branding, graphics, advertising, application development, automation or another digital service, I may use the information you provide to understand your requirements, communicate with you, prepare or deliver the agreed service and maintain relevant project records.

7. Payments & Transactions

Payments for products, courses, memberships, services or other offerings may be processed through Graphy and/or third-party payment providers configured on the platform. Payment providers may process payment credentials under their own privacy policies and security practices. I may receive transaction information such as order details, amount, payment status, transaction reference and related billing information required to confirm and fulfil a purchase.

I do not intentionally request or store complete card credentials, CVV numbers or banking passwords through ordinary customer communications.

8. Cookies & Similar Technologies

My website or the underlying Graphy platform may use cookies and similar technologies for essential functionality, login or session management, security, performance, analytics or user experience features where applicable. You may control cookies through your browser settings, although disabling certain cookies may affect some website functionality.

9. Third-Party Services

My website may connect with third-party services such as payment providers, hosting and technology providers, communication tools, analytics services, email systems, video or webinar platforms and other tools required to operate or deliver my services. These providers may process limited information necessary for their respective functions and are governed by their own terms and privacy policies.

10. Information Sharing

I do not sell or rent your personal information as a source of commercial data. Information may be shared with authorised service providers when reasonably necessary to deliver a product or service, process a payment, provide technical support, maintain platform functionality, protect security, or comply with applicable law.

11. Communications

I may use your contact information to send transactional and service-related communications such as purchase confirmations, access information, booking details, support responses, important platform notices and policy updates. Promotional communications may be sent where permitted, and you may unsubscribe from marketing communications where an unsubscribe option is provided.

12. Data Security

I take reasonable technical, administrative and organisational steps to protect personal information against unauthorised access, misuse, loss, alteration or disclosure. However, no internet transmission, electronic storage system or online service can be guaranteed to be completely secure.

13. Data Retention

Personal information may be retained for as long as reasonably necessary to provide services, maintain accounts, fulfil purchases, manage customer support, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations or protect legitimate rights and interests. Information that is no longer reasonably required may be deleted, anonymised or securely archived where appropriate.

14. Your Choices & Privacy Rights

  • You may request access to certain personal information held about you, subject to applicable law.
  • You may request correction of inaccurate or incomplete information.
  • You may request deletion of information where legally applicable and where retention is not otherwise required.
  • You may unsubscribe from promotional communications.
  • You may ask questions about how your information is used.
  • Additional rights may apply depending on your location and applicable privacy laws.

15. User-Submitted Content

If you voluntarily submit reviews, testimonials, feedback, comments, files, messages or other content, I may retain and use that information for customer support, service delivery, platform improvement or other purposes connected with the interaction. Where a testimonial or other user-submitted content is intended for public promotional use, it may be used only in accordance with the applicable permission or terms.

16. Third-Party Links

My website and digital offerings may contain links to external websites, apps, tools, communities, payment services or other third-party resources. I do not control those external services and am not responsible for their privacy practices. You should review the privacy policy of any third-party service before providing personal information to it.

17. Children’s Privacy

My services are not intentionally directed toward children where the collection of personal information would require parental or guardian consent under applicable law. If I become aware that personal information has been collected inappropriately, reasonable steps may be taken to address and remove it where required.

18. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in my services, platform functionality, technology, business practices or applicable legal requirements. The updated version will be published on this page, and continued use of the platform after an update may constitute acknowledgement of the revised Policy to the extent permitted by law.

19. Privacy Questions & Grievances

For privacy questions, data-access requests, corrections, deletion requests, grievances or other concerns relating to personal information, please contact me directly.

Email: Npaneendrapani@gmail.com

Phone: +91 8660946835

Please include enough information for me to understand and verify your request, such as your name, contact details, order reference or the nature of your enquiry.

Final Statement: By using this website or purchasing, accessing or otherwise interacting with my courses, digital products, memberships, communities, webinars, consultations or freelance services, you acknowledge that you have read and understood this Privacy Policy, subject always to any rights that cannot lawfully be excluded or limited.